Service

Kexinda is committed to designing one-stop tile forming solutions according to different clients’ requirements and actual needs.

We have an expert design team incorporating over 10 people, who are in charge of making drawings of fabrication and installation with software. All of the steel structures and machineries are inspected strictly with advanced all-digital techniques in Kexinda.

In terms of service system, Kexinda has established a sales team to offer clients expert panel roll forming solutions. Our technicians will go to users’ production sites for assistance whenever it is necessary. If there are any problems occurred, we will have technicians to test and repair the accessories for you. In addition, our equipment is given detailed users’ manual and safety precautions. For any questions, you can ask for help via phone or real-time video. All of the commonly-used accessories of our machineries are in safety stock.

For each roll former we have shipped, Kexinda will present customers some consumable parts like stroke switches, buttons, fuses, relays, and counters for replacement. Those accessories broken within one year and were identified as quality issue will be offered for free.

1. Our engineer, Mr. Gao is testing the sandwich panel roll forming machine in Ghana.

2. Machine commissioning for a client in Russia. Before the financial crisis hits Russia, Kexinda delivers products to Russia every month, and our engineers have to go to Russia for machine commissioning almost every month.

3. Our engineer Mr. Gao is instructing the Nigerian workers on machine commissioning

4. Machine commissioning for a regular customer in Russia